Terms of Use.

This Site and the services offered through it are provided by Assumpta Mungai Wangui, trading as "Wangui Mungai," a sole proprietor based in Nairobi, Kenya ("we," "us," or "Wangui"). References to "you" mean any visitor to the Site or any person purchasing a service.

Wangui Mungai is a coach trained in Master Neuro-Linguistic Programming, Multiple Brain Integrations Coaching, Systemic Coaching, and Family Constellation Coaching. The services offered through this Site are coaching services — not therapy, not medical or psychiatric care, not legal advice, and not financial advice.

Coaching is a developmental process focused on present-day patterns and future-oriented change. It is not a substitute for the treatment of mental health conditions.

If you are currently experiencing a mental health crisis, suicidal thoughts, or any condition requiring clinical care, please contact a licensed mental health professional or a crisis line. We will refer you to appropriate professional support if such concerns arise during our work together.

• ·All prices on the Site are displayed in Kenya Shillings (KES) unless otherwise stated.
• ·For the 1:1 program, group coaching, and corporate engagements, payment is made after you and Wangui have agreed to work together through a signed engagement letter.
• ·For the 1:1 program, you may pay the full fee of KES 75,000 upfront, or choose one of the flexible payment options below.

Flexible payment option 1: 50% (KES 37,500) before session 1, and the remaining 50% before session 5. The second installment becomes due on confirmation of session 5 regardless of whether session 5 is attended, so long as sessions 1 to 4 have been delivered.

Flexible payment option 2: KES 30,000 before session 1, KES 30,000 before session 5, and KES 15,000 before session 9. The second installment becomes due once sessions 1 to 4 have been delivered, and the third installment becomes due once sessions 5 to 8 have been delivered, regardless of whether the Client elects to attend session 9.

• ·For the masterclass and any other digital products, payment is made through the Site at the time of purchase. By completing payment, you agree to these Terms of Use.
• ·Wangui reserves the right to decline any potential client at her discretion, including after a discovery call, where she determines that her services are not the right fit. In such cases, no payment will be taken or any payment made will be refunded in full.

If the Client cancels participation before the start of week 5, a prorated refund will be issued for all sessions not yet held, calculated against fees actually paid. After week 5, no refund will be given regardless of whether remaining sessions are attended.

If the Coach needs to end the engagement entirely, the Client will receive a prorated refund for sessions not held.

The Client receives two free reschedules across the ten-session engagement. Reschedules can be made at any time before the scheduled session begins — no minimum notice is required, provided the Coach is contacted before the session's scheduled start time.

Any further rescheduling beyond the two free reschedules is permitted on the same timing terms but is subject to a rescheduling fee of KES 7,000 per session moved, payable before the new session is confirmed.

Sessions in which the Client does not appear and has not contacted the Coach before the scheduled start time are considered forfeited. Forfeited sessions are nonrefundable. Reschedules initiated by the Coach do not count against the Client's two free reschedules and are at no cost to the Client.

• ·Digital products including the self-sabotage masterclass are sold as personal-use licences. You may watch, re-watch, and engage with the content for your own personal development.
• ·You may not redistribute, resell, share access to, or upload these materials to any public or shared platform. This includes (but is not limited to) sharing the replay link, posting clips on social media, uploading to file-sharing services, or playing the masterclass for groups other than your immediate household for non-commercial purposes.
• ·Due to the nature of digital products, masterclass purchases are non-refundable once access has been granted. If you experience technical problems accessing your purchase, please email healing@wanguimungai.com within 7 days, and we will resolve them.

During the 1:1 program and other live coaching sessions, Wangui keeps notes to support your work together. These notes are created in two ways:

• ·Sessions held over Google Meet may be transcribed by Gemini within Google Workspace. The transcript and any AI-generated summary are then reviewed and edited by Wangui before being shared with you. Wangui's Google Workspace is on a Business tier, which means Google contractually does not use this data to train its AI models.
• ·Wangui may also add her own typed or handwritten follow-up notes — observations, action points, and reflections that the transcript does not capture.

Notes are shared with you after each session. Your real identity is never shared with anyone outside our engagement. Notes are retained as a reference for our ongoing work and to help Wangui continue to develop her practice. All session notes and related materials are destroyed within 12 months of the end of your engagement.

Everything you share in a discovery call, a session, or any communication with Wangui is treated as confidential. Your real identity will never be shared, named, or made identifiable in any public or private context outside our engagement.

There are narrow exceptions where confidentiality may be broken, consistent with standard coaching ethics:

• ·If you disclose imminent risk of serious harm to yourself or another person.
• ·If disclosure is required by Kenyan law (for example, a court order or criminal investigation).
• ·If safeguarding obligations relating to a minor or vulnerable adult arise.

Wangui may discuss anonymised aspects of her coaching practice in writing, teaching, or peer supervision, but only in ways that cannot be linked back to any identifiable individual.

• ·You are responsible for showing up to scheduled sessions on time and prepared, and for doing any agreed-upon work between sessions.
• ·You are responsible for telling Wangui about any mental health diagnosis, medication, or treatment that may be relevant to the coaching work — not because coaching replaces those, but because she may need to coordinate with your other providers or refer you back to them.
• ·You acknowledge that coaching outcomes depend on your own engagement, and that no specific result is promised or guaranteed.

All content on the Site — including written copy, photographs, the masterclass, frameworks, exercises, and any materials created by Wangui — is the intellectual property of Assumpta Mungai Wangui. You may not copy, reproduce, or distribute this content for commercial use without written permission.

Personal note-taking, journaling, and reflection on the work are encouraged and entirely yours.

If you subscribe to the newsletter, you will receive occasional emails from Wangui. You may unsubscribe at any time using the link in any email. We do not share, sell, or rent your email address to anyone.

To the maximum extent permitted by Kenyan law, Wangui's total liability arising out of or relating to these Terms of Use, the Site, or any service is limited to the amount you paid for the service in question.

Wangui is not liable for indirect, consequential, or incidental loss — including loss of income, loss of opportunity, or emotional distress — arising from your use of the Site or services.

Nothing in this clause limits liability for matters that cannot be limited under Kenyan law, including gross negligence or intentional misconduct.

Wangui may update these Terms of Use from time to time. The current version always lives at wanguimungai.com/terms. The "Effective Date" at the top of this document reflects the most recent revision. Material changes will be flagged via the newsletter or by direct email to current clients.

These Terms of Use are governed by the laws of the Republic of Kenya. Any dispute arising from these terms or the services will first be addressed through good-faith discussion between you and Wangui. If unresolved, the dispute will be submitted to mediation in Nairobi before any formal legal action is taken.

For any questions about these Terms of Use, email healing@wanguimungai.com.